Terms of Service
Terms of Service
Introduction These Terms of Service ("Terms") govern your use of the services provided by 1776 Bin Cleaning ("we," "us," "our"). By booking, scheduling, or otherwise using our bin cleaning services, you agree to be bound by these Terms. If you do not agree, do not use our services.
Services We provide professional trash bin cleaning, sanitizing, deodorizing, and related pest-prevention services at residential and commercial locations within our service area in the Inland Empire. Specific services, pricing, and schedules are described in service orders, confirmations, or quotes provided to you.
Service Requests and Scheduling
Bookings may be made by phone, online booking tools, or through approved third-party platforms. Service dates and times are estimates and subject to change.
You must provide accurate property access information. If we cannot access your bins due to locked gates, pets, or other obstructions, we may be unable to complete the service. Additional fees may apply for re-dispatch.
Cancellations and rescheduling must follow the policy stated in your service confirmation 7 days prior to service date. We reserve the right to charge a cancellation or late-rescheduling fee if notice requirements are not met.
Pricing and Payment
Prices are provided at the time of booking and are subject to change for future services. Taxes and applicable fees will be added where required.
Payment is due as specified in your service confirmation. We accept the payment methods listed at the time of booking. For recurring services, you authorize us to charge your provided payment method on the agreed schedule.
Returned payments, chargebacks, or failed transactions may incur additional fees. We may suspend service until outstanding balances are paid.
Recurring Services and Contracts
Recurring service plans are billed according to the frequency selected (weekly, biweekly, monthly, etc.). You may cancel recurring services in accordance with the cancellation terms provided at signup.
We may change plan terms, pricing, or service frequency with notice where required by law.
Access, Property, and Safety
You are responsible for ensuring that bins and surrounding areas are safe and accessible. Remove loose items from bin interiors unless you have specifically requested their cleaning and we have agreed.
We do not clean hazardous materials, medical waste, needles, flammable or combustible materials, or other materials prohibited by law. If prohibited or hazardous materials are found, we may refuse service and may charge a disposal or refused-service fee.
We reserve the right to refuse service for safety reasons, including unsafe conditions, aggressive animals, or threats to personnel.
Service Limitations and Performance
Our services are intended to reduce odors, remove waste residues, and help prevent pests. They do not eliminate all bacteria, pathogens, or pests.
We strive for consistent quality but cannot guarantee absolute results due to factors beyond our control (weather, contaminants, misuse, etc.).
If you are dissatisfied with a completed service, contact us promptly. We will assess the issue and, at our discretion, offer re-service, refund, or other remedy consistent with these Terms.
Third-Party Access and Shared Property
For properties with shared bins or multi-unit complexes, you must obtain any necessary permissions from property managers or other authorized parties. We are not responsible for disputes arising from shared use or access.
If accessing your property requires entering a gated community, HOA, or similar, you are responsible for ensuring we have necessary access codes, permissions, or escorts.
Customer Obligations and Conduct
You agree to provide accurate contact, address, and payment information and to notify us of any changes.
You will not interfere with our employees or contractors during service. Threatening, abusive, or harassing behavior may result in immediate termination of service and prohibition from future services.
Insurance, Liability, and Indemnification
We maintain commercially reasonable insurance coverage for our operations. To the maximum extent permitted by law, our liability for any claim arising from our services is limited to the amount you paid for the specific service giving rise to the claim.
We are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of use, lost profits, or property damage not caused by our gross negligence or willful misconduct.
You agree to indemnify, defend, and hold us harmless from any third-party claims, damages, losses, or expenses arising from your breach of these Terms, your negligence, or your failure to disclose hazardous conditions.
Cancellations, Refunds, and Service Guarantee
Refunds, credits, or re-service offers are issued at our discretion and in accordance with any service guarantee provided at the time of booking.
We may cancel or refuse service for reasons including unsafe conditions, nonpayment, or inability to access property. If we